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About MAKV

MAKV is an AI-specialized BPO outsourcing company on a mission to revolutionize customer experience. We aspire to become a global leader in delivering exceptional AI-powered customer service, sales, and marketing solutions.

Our Story

MAKV is a business process outsourcing (BPO) company that specializes in providing AI-powered customer service, sales, and marketing solutions. The company was founded in Hong Kong in 2023 and will have its initial operations in Malaysia.
 

At the heart of MAKV's operations is a team of experienced customer service, sales, and marketing professionals who will provide top notch services to our clients. In addition, we will be investing in cutting-edge AI technology to develop multiple AI bots that will assist with our customer service, sales, and marketing operations. This innovative approach will enable us to scale our operations efficiently and cost-effectively.

Our Mission​

Our mission is to provide our clients with exceptional customer service, sales, and marketing support by leveraging the power of AI and machine learning. We strive to deliver outstanding results and build lasting relationships with our clients, employees, and partners.

 

Our Vission

Our vision is to become the leading provider of AI-powered customer service, sales, and marketing services in the world. We aim to revolutionize the BPO outsourcing industry by developing cutting-edge technologies and delivering outstanding services that exceed our clients' expectations.

Server Room

Our Mission
& Vision

Image by Robynne Hu

Our Values

At MAKV, we are committed to the following values: 
 

Innovation: We are passionate about leveraging the latest technologies to deliver innovative solutions that drive results for our clients. 
 

Excellence: We strive for excellence in everything we do, from the quality of our services to the way we interact with our clients and employees. 
 

Integrity: We operate with integrity, honesty, and transparency in all of our business dealings, and we treat our clients, employees, and partners with the utmost respect.


Collaboration: We believe in the power of collaboration and work closely with our clients, employees, and partners to achieve common goals. 


Continuous Improvement: We are committed to continuous improvement and always seek to learn, grow, and evolve our business to better serve our clients' needs. 


By embodying these values, we believe that we will achieve our mission and realize our vision of becoming the leading provider of AI-powered customer service, sales, and marketing services in the world. 

+65 8882 7661

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